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CARE GUIDE

To keep your jewellery’s brilliance, learn what to avoid and how to care for your precious metals, diamonds, and natural gemstones with the care instructions below:

Caring For and Wearing Your Jewellery

  • To help protect the durability and high-quality of your jewellery, remove your jewellery when you shower, bathe,  or engage in heavy exercise, particularly when swimming in the sea or a chlorinated swimming pool.

  • Natural gemstone can be vulnerable to absorbing dirt and to chipping. Settings may also become loose over-time.

  • Avoid spraying perfume, applying creams or any other liquids directly onto your jewellery.

  • Keep your jewellery away from extreme temperatures, humidity, or sunlight.

  • Avoid wearing your jewellery when using bleach, cleaning products and other chemicals.

 

How to Store Your Jewellery

 

  • We highly recommend that you store your jewellery in the original Silver Jade packaging provided or another suitably lined box or soft pouch and place a small packet of desiccant crystals in the packaging if you live in a humid climate.

  • Ideally store your pieces of jewellery separately, so that they don't rub together or become tangled.

 

Cleaning Precious Metals

 

  • To keep your jewellery looking radiant and to remove the build-up of dirt and premature tarnish we recommend using our own Silver Jade polishing cloth provided with every order. If you need more, you can purchase it from out e-commerce store. Rub the piece in one direction rather than circular motions.

  • A Silver cleaner can be used to clean Sterling Silver pieces but not 18ct Rose or Yellow Gold Vermeil.

  • Do not use tissue paper or paper towels to clean metal as they can cause scratching.

 

How to Prevent Tarnishing

 

  • All our Sterling Silver product is protected with an anti-tarnish solution to help prevent tarnish, but this may eventually wear with time.

  • Silver tarnishes rapidly when exposed to certain substances in our everyday lives so we recommend caring for, wearing, and storing your jewellery as mentioned above

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